Live Demo Environment

ELATUM — AI Guest Support for Short-Term Rentals

You're viewing a live demo. The property below is Blue Ridge Retreat, a fictional 3BR cabin in Gatlinburg, TN. Every response is powered by real property knowledge and real AI.


Three steps. Zero friction.

Step 01

Host uploads their property knowledge base

Cabin manuals, house rules, check-in procedures — ingested and vectorized automatically.

Step 02

Guests text or scan the QR code to chat

SMS via Twilio or web chat via QR code — guests use whatever they have on hand.

Step 03

ELATUM answers instantly — escalates to the host when needed

Real answers from your actual documents. When it can't handle it, the host gets an SMS immediately.


Everything a short-term rental host actually needs.

Vector RAG

Answers from your actual property documents, not generic AI knowledge.

Conversation Memory

Full context across a guest's entire stay. No repetition, no cold starts.

Host Escalation

When ELATUM can't handle it, the host gets an SMS immediately.

Multi-Channel

SMS via Twilio and web chat via QR code — guests use whatever they have.

PMS Integration Coming Soon

Guesty, Hostaway, OwnerRez — sync property data automatically.


Try it yourself

Host Dashboard

View properties, conversations, RAG documents, and admin tools.

Open Dashboard

Guest Chat

Open the web chat to talk to ELATUM as a guest in real time.

Start Chat